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Get new players with easy sales tips | Our podcast!
Sorry, Revue had a power outage and this didn't go out on Friday as per usual.
The Sales Convo
If you're a GM, you probably suck at sales.
Here's my sales tips for chatting with potential clients
1. Ask questions
What is your exp with DnD?
What do you like most about DnD?
What sort of GM are you looking for?
What's your fave DnD memory as a player?
Knowing more about them will help you decide if you can serve them well or not. If not? Tell them & recommend someone else.
2. Be kind but professional
This isn't just a customer service voice, it's establishing your boundaries without being rude. It reflects the reality that you aren't taking shit or interested in wasting anyone's time.
Don't threaten. Don't warn. Tell them how it is at your table.
3. Work for them
Once you've established what the customer wants - tell them how you're going to meet their expectations.
If you cannot meet their expectations, let them know. Then recommend someone else.
4. Build rapport
You are in the customer service biz AND engaged in a social activity. This is no diff than being a gym or coffee shop owner in how you chat with clients. Care about them, express gratitude for their patronage, and be polite. Help them feel comfy.
5. Ask WHY
When you're learning about people usually to get to the core of the issue you are 2-3 WHYs away from understanding. Keep asking why until you unearth it so you can better serve your customer.
Dollars & Dragons Podcast
Can't get enough of me talking and talking and talking? Well here we go, now I talk with guests and not just into the Twitter void. These will be free on Patreon - with additional exclusive eps unlocked once I reach a certain amount of Patrons. Check out my Patreon!
A Campaign Manager Joins The Team!
The Vineyard is headed to the moon, y'all. We are proud to announce that we have Anya Combs joining as our Kickstarter campaign manager. She is the former Director of Games on Kickstarter with 6+ years experience in crowdfunding. We cannot stress how valuable her insight will be!
Our team’s last ask: It would help out the team immensely if you hit NOTIFY ME ON LAUNCH on our pre-launch page.