It can be difficult to break the ice! Here’s some neutral questions to get conversations going with someone new to your community.
About the game:
What is your experience with this TTRPG?
What are you looking for in a game?
Roleplay?
Combat?
Mystery?
Puzzles?
What is your favorite thing about this TTRPG?
If you’ve played a campaign before - what did you like about it?
Is your schedule regular for this time?
About the player:
How has your week been?
How did you get your start playing TTRPGs?
What do you do for work?
Where are you from?
Once you’ve asked a question, you need to focus on listening to them. Your next question or follow-on comment will stem from any of the questions you might ask. If they answer “I have played Storm King’s Thunder”, then guess what: You talk about Storm King’s Thunder, even if only briefly.
You can pivot to another topic as it feels natural. That’s just how you get the ball rolling. Good luck!
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